Privacy Policy

Vsolution is a people as a service agency, with the headquarter located in Delhi. With more than 15 years of experience operating with our clients and partners in more than 100 countries. VSolution works at the juncture of business and technology to help clients advance their performance and create sustainable value for their stakeholders. As a business process outsourcing agency, we provide you with the missing human capital, leveraging a very dedicated service offering tailored to the needs of a B2B business environment.

Vsolution collects personal data about you. Vsolution as the Controller processes your personal data in compliance with the provisions under the General Data Protection Regulation (“GDPR”), as amended from time to time (collectively “Regulation”).

What personal data we collect?

Personal Data is any information relating to you or that we can otherwise link to you. The Personal Data we collect includes your name, postal address, e-mail address, phone and fax number, company name, company structure, job title and business affiliations. Where you visit one of our Web-Shops, Personal Data may also comprise financial data (such as e.g. credit card details) which we need to execute the transaction(s) you request.

How do we collect your Personal Data?

We collect Personal Data that you voluntarily provide to us, for example when (i) registering with us in order to place an order for products or services; (ii.) communicating with us via e-mail or other channels, (iii) when signing up for or asking us to send you newsletters or other (marketing) materials and (iv) when signing up for an event. As further described in our Cookies Policy, we use cookies and similar technologies (e.g. web beacons, pixels and tags and device identifiers) to recognize you and/or your device(s) when visiting the Vsolution website. We also allow some others to use cookies as described in our Cookies Policy. You can control cookies through your browser settings and other tools.In some cases your Personal Data has been obtained or supplemented by information retrieved from other sources, including searches via publically available search engines, sector-specific newsletters, social media and your employer’s website, for the purpose of confirming your current professional position.

How do we use your Personal Data?

We use the Personal Data we collect for communication purposes, including: (i) to send you newsletters and other information about Tecan, our products and our services; (ii) to send you invitations to events, training sessions, conferences and lectures; and (iii) to maintain our list of contacts.In addition, we use Personal Data in order to sell our products and services to you and provide after-sales services.

Why do we process your Personal Data and on what legal basis?

As set out above we process your Personal Data for communication purposes. We rely on our legitimate interests in maintaining business relationships and communicating with you as a business contact, about Vsolutions activities and events. We consider that our legitimate interests are in compliance with the Regulation and your legal rights and freedoms. You can request to be removed from our distribution lists at any time. Upon such request, please therefore use the contact form or write us directly to info@vsolution.co.in, we will cease to send you such communication and invitations. Furthermore, we process your Personal Data where necessary in order to perform a contract or to meet legal requirements.

Why do we process your Personal Data and on what legal basis?

Vsolution is an Indian company which stores your Personal Data on servers in India, US and on servers of the Google and Amazon Corporation in. We may disclose your Personal Data to other Vsolution affiliates worldwide that agree to treat it in accordance with this Privacy Policy. Personal data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, marketing, data management or technical support. These third parties (“Processors”), which partly are located outside the European Union, have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your personal information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated herein.We do not make your Personal Data available to any third party other than Processors.

How long do we keep your personal data

Your Personal Data will be saved for the specified purposes mentioned above for as long as you are a business contact to us or longer periods where required for legal and/or regulatory reasons.

How long do we keep your personal data

Your Personal Data will be saved for the specified purposes mentioned above for as long as you are a business contact to us or longer periods where required for legal and/or regulatory reasons.

Data Security

Vsolution has implemented appropriate technical and organisational security measures to help protect your Personal Data against loss and to safeguard against access by unauthorized persons.