The VSOLUTION approach

Simple, Timely. Efficient. Effortable

Our approach

Our Approach is simple, timely, effective, and comes with many great benefits for you and your organization. We ensure your requirements are well understood, giving you the possibility to run a smoke test to provide you with a real sense of what you can expect from us, allowing you to base your decision on data, not on got feelings. You are happy with the result, excellent. We guaranty an immediate transition into operations. Our people as a service model ensures to choice of resources required to ensure a stable human capital matrix at any time. Your dedicated Account Manager ensues to keep you updated, providing complete transparency of resources and project-related KPIs.



1 Define your challenge

You have selected one of our services, which you believe can genuinely address your organization's business challenges. Wed always grow alongside our client; do not hesitate to present us with your challenge outside of our solution offering.

2 Gather data for prototype

Our Business Development Team will contact you to fully understand your requirements and evaluate a potential fit with our service offering and expertise. Accomplished, we assess the next steps and prepare together for your smoke test with you.

3 Smoke Test

We run the feasibility in our so-called #Design Tank#, our core team of true experts. This specialist works closely with our Business Development team daily to run, review, and challenge the first results, course correct if needed.

4 Review & decision

Take your time and review the output. We want to ensure that you are fully confident in making your decision. If you are happy with the result and wish to proceed, we will solve the commercial part while ramping up your project in the background. Our Standard Document Bundle of NDAs, Data processing agreements, Transborder Agreement shall save time and keep your effort as moderate as possible.

5 Kick-off & stuffing

We are ready to start. Our Team will ramp up your project, which will cause almost no delays and go in parallel to the commercial process. Due to the great sourcing model, we should be up and running in 2 weeks, independently of the size of your outsourcing project.

6 You relax we monitor

Your project is running, and the first results are pouring in. Our business partner monitor gives you the ability to monitor the output and efficiency of our work on an ongoing basis. Your dedicated account manager will provide you with reports and regular check-in meetings to support you.

Our people your asset

In the context of a fast-moving globalized world, it is indeed a challenging task to find the best match for your business challenges meeting both the urgency, the expertise to perform, and functional needs employer on a short as well as a long-term perspective. Our people as a service method utilizes a stable human capital matrix providing an optimized selection of experts centered around our service offering and our customers’ global requirements today and tomorrow. If starter, select, or enterprise model applies to all our services. Our team members come with a Team leader, a senior manager, which ensures that the communication is flowing flawlessly, requirements and improvements captured and translated so that our experts can perform their job in the very best way.

Helping our customers to put their projects into practice, we commit ourselves to ensuring international working standards, a continuous training cycle from ramp-up to be fully operation, regular assessments, performance reviews, and a reliable target-setting strategy.

Commercial excellence specialist

Our Commercial Excellence Specialist builds a trusted alley for Commercial Leaders, Sales Leaders, and Business Development Manager to perform the operations tasks that help spot trends, understand pipeline performance, keep CRM hygienic, and a sales cycle humming. Dimpel works for one of our clients in London. She performs weekly reports, updates Pipeline information directly in our client’s CRM, and actively reviews leads and opportunities steadily to ensure Leads, opportunities, and campaigns stay connected not to lose reporting capabilities.

Data scientist

Meet one of our Data scientists, Sandeep Kumar. Sandeep and all our data scientists hold an engineering degree from one of the best universities in India or abroad (EU, US). Commercial Manager, Business Development Manager, CRM Manager, or Marketing Manager truly benefits from Sandeep’s mathematical, statistical, and programming skills. Sandeep helps organizations run complex data quality assessments, provides data analysis, creates data prediction models, builds and adjusts scoring models, and creates reports by combining numerous data sources.

Bionic sales specialist

Meet Marita Kusnov is one of our Bionic sales agents. Before Marita joined our Team, she worked for ten years in a sales outsourcing Agency, working alongside international accounts in Europe and the US. She is our language genius who speaks fluent English, Russian, Spanish, Italian. She holds a bachelor’s diploma from a European University. Marita supports our clients in conducting relational surveys on the phone in English and Spanish, arranges Appointments for Sales or even pre-qualified leads, which our market research team has identified.

Customer experience specialist

Meet Jindigi, one of our customer experience experts holding a degree in Computer science. Her strong suits are customer journey mapping, data sampling, survey design, and interpretation of the relational analysis. She runs the customer experience operations of one of our swiss clients to set up relational and transactions survey, controls the continuous deployment, manages responses, and coordinates with stakeholders in case of follow-up required. Due to her expertise, Jindigi leads 3 Bionic sales Agents who are responsible for following up with those customers who didn’t respond to boost conversion rates